Terms And Conditions
1. Definitions
Client: The person who accepts a quotation or booking.
Provider: Brighton Transfer Cars, licensed by Brighton & Hove City Council.
Contract: Agreement for transport services.
Services: Ground transport services provided.
2. General Information
By using our services, you agree to these terms.
Your statutory rights are not affected.
3. Key Information
Bookings must be made at least 48 hours in advance.
Changes allowed up to 24 hours before travel.
Each passenger counts as one seat.
Wheelchairs must be declared at booking.
4. Conditions of Use
You must ensure services meet your needs.
You consent to contact under GDPR by providing details.
All information must be accurate.
You must not misuse services.
5. Bookings
Bookings are requests until confirmed.
Incorrect details may result in full charge.
Allow sufficient travel time.
We are not responsible for missed flights.
6. Vehicles and Luggage
Book suitable vehicle size.
Excess luggage not guaranteed.
Luggage carried at your own risk.
7. Journey Conditions
Routes chosen by driver unless requested otherwise.
Waiting charged at £20 per hour.
No liability for delays beyond control.
8. Passenger Conduct
Respect drivers and vehicles.
Service may be refused for misconduct.
Cleaning fee up to £150 may apply.
9. Airport Pick-Ups
Based on flight landing time.
Includes 1 hour waiting.
Extra waiting £5 per 15 minutes.
Meet & Greet £4.50.
10. Cancellations & Refunds
Free cancellation up to 24 hours.
Refunds within 10 days.
Late cancellations may incur £25.
No-shows charged in full.
11. Payment
Payment via cash, card, or prepay.
Prices include standard charges.
Quotes may change if booking changes.
12. Holiday Surcharges
Christmas (24–26 Dec): +50%
New Year (31 Dec–1 Jan): +50%
13. General
We reserve the right to refuse service.
These terms form the full agreement.